We give free legal help to workers in Victoria who were born overseas and who have experienced exploitation, mistreatment, disadvantage or unfairness in the workplace or breaches of their workplace rights.

Before we can help you, we need to determine if you are eligible for our service and if we have the capacity and ability to help you.

To do this, we need to ask you some questions about you and your situation. It will take about 30 minutes.

Eligibility

To be eligible for our service, you must:

• Live or work in Victoria
• Be a migrant (have been born overseas)
• Have a question or issue about your rights at work

As a community organisation, we prioritise helping people who are most in need. If you are already have legal assistance or access to legal assistance (e.g. through your union membership), we will not be able to help you.

Important information about time limits

There is a high level of demand for our services. As a result, it will usually take at least one week for us to respond to your application for help and at least two weeks for an appointment.

You may have a short time to take action about your legal problem. If you have lost your job, you could have as little as 21 days to make a legal claim.

For more information, visit the Fair Work Commission, an Australian Government agency that help workers understand and take action about their rights at work, or call the Fair Work Commission on 1300 799 675.

You are responsible for meeting any time limits or deadlines, even after you submit an application for legal help from us. We may not be able to help you before your time limit or deadline expires.

What we do with your information

We use this information to decide whether we can help you and to provide you with help tailored to your needs.

We also use this information on an anonymised or de-identified basis to:

• advocate for changes to the law to improve rights and protections for migrant workers
• lobby for increased funding to our service so we can provide more free legal help to migrant workers
• report to our funding and donor partners.

We will not save this information unless you choose to submit an application. By submitting an application, you consent to us collecting this information about you.

The information you tell us will be kept confidential, in accordance with our privacy policy. We won’t contact your workplace or give anyone else your information, unless you give us permission or we are required to by law.

This is an application for legal help only. Until we tell you that legal help will be provided, no client-solicitor relationship is created.

If you are unsafe, you should prioritise your safety before applying for legal help. Once you are safe, you can continue this application. Call emergency services on 000 or the Victoria Police on 131 444 (open 24 hours) if you feel unsafe or threatened.